All orders are completed and shipped within 7- 10 business days unless otherwise noted. No cancellations. If you have any questions or concerns regarding your order, please contact us.
No Returns. Exchanges are accepted within 14 days the order was received and customer is responsible for extra shipping charges. If there is a difference in price between the original and new item, the additional cost must be paid prior to shipment.
All orders are shipped via USPS First Class or USPS Priority Mail based on your shipping selection at checkout. Tracking numbers are sent once the order has been shipped, please use this number to track your order.
30 day replacement warranty.
To ensure your bracelets will stay beautiful for years, consider doing the following:
When putting on your bracelet, do NOT pull to stretch it over your hand; instead, slide your fingers into the bracelet, then roll it gently up to your knuckles and then your wrist.
Do the same motion in reverse when taking off your bracelet
Remove your jewelry before showering, sleeping, exercising, or swimming
Put your jewelry on last, after lotions, cologne, and other chemical substances that can be corrosive
Store your jewelry separately, in our lovely pouch, to avoid scratching
Exposing your jewelry to water, chemicals, and extreme heat will cause the metal beads and components to tarnish, and may cause the bracelet cord to break.